We're here to help. Real answers from a real person.
Direct line to the founder. We respond personally to every email within 24 hours (usually much faster). Whether you need help choosing the right DAP, troubleshooting Agora MD, or tracking a shipment—we're here.
support@daytodayproducts.storeEvery order gets real tracking from verified AliExpress partners. Lost package? Damaged item? Wrong product? We'll reship or refund immediately—no waiting, no hassle. Your order number is in your confirmation email.
Report Issue →Agora MD: YouTube/SoundCloud download issues, MusicBrainz tagging problems, or AcoustID fingerprinting questions.
Glow: iPod/Zune sync setup, library organization, or Last.fm scrobbling help.
Vivid: Design tool tutorials and export settings.
30-day return policy. Changed your mind? Product doesn't fit your needs? Just email us. You'll get a prepaid return label and full refund within 3 business days of us receiving the item. No restocking fees. No questions asked. We stand behind everything we sell.
Start Return →Free shipping on $35+. Standard delivery: 12-25 days (tracking included). Ships from verified AliExpress partners in China—same suppliers Apple and Sony use. We inspect quality before shipping. Customs/duties may apply depending on your country. Express shipping available at checkout.
Shipping Questions →This isn't a corporation. It's one person who cares deeply about music ownership and hardware. Email anytime—you'll talk directly to the person who built this store, tested these products, and wrote Agora MD and Glow. Response time: Usually under 6 hours.
Email Founder →